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Emilon User Guide

Last updated 16.03.2023
Getting started with Emilon
Group Settings and Options
Your Account

Get Started with Emilon

Read how to download and install the Emilon app, how to sign up and log in, how to create a new group or account, and more.

Install
Download and install Emilon on your phone

The Emilon app can be found in the App Store for Apple users, and the Play Store for Android users. Simply search for Emilon or Emilon Groups. You can also find direct links on emilongroups.com. 

 

  1. Tap “Install” on the Emilon app.

  2. Once installed, open the Emilon app. You’ll find it as an icon on your phone screen.

  3. You’ll see the “Login” screen. 

 

To uninstall Emilon from your device:

 

  1. Go to your phone’s device settings.

  2. Find the “Apps” section, and Emilon in your list of apps.

  3. Select “Uninstall”.

Sign Up
Sign up

Once the app is downloaded, you will likely find yourself at the “Login” screen. If you already have an account, this is where you can re-enter Emilon. If you don’t have an account yet , create one on the “Sign Up” screen. 

 

  1. If in the “Login” screen, tap “Sign Up” at the bottom of the page. 

  2. Select a user name (this could be your own name, a business name, or anything else).

  3. Fill in your phone number and email address. 

  4. Mark that you agree to the terms and conditions, and the privacy policy (please take the time to go over them). 

  5. Tap “Send the code to my phone”. 

 

If there are no errors, and all fields have been filled correctly, Emilon opens the “Enter code” screen and sends a code to your phone, to verify your number. 

 

  1. Once the code has arrived, copy and paste (or simply type) it into the code field.

  2. Tap “Enter”. 

  3. Emilon takes you to your summary screen with a welcome message.

 

Sign out of Emilon:

 

  1. Tap the Menu icon on the top left of the screen.

  2. Select the “Log out” option. 

Log In
Log in

Once the app is downloaded, you will probably find yourself on the “Login” screen. To log into Emilon, you will need to verify your identity with a one time code that is sent to either your email address or your phone. 

 

  1. Select where you want to receive your login code, phone or email. 

  2. Type in your selected details (either your phone number or your email address). 

  3. Tap the “Send the code to my email/phone” button. 

 

If there are no errors, and all fields have been filled correctly, Emilon opens the “Enter code” screen and send a code to your selected location (email or phone), to verify your number. 

 

  1. Once the code arrives, copy and paste (or simply type) it into the code field.

  2. Tap “Enter”. 

  3. Emilon logs you in and take you to your summary screen.

Create a Group
Create a group

Emilon works best with groups. A group can include any number of participants (even just you), and is a place for everyone to chat, work, and share. To reach the “New group” page, you can either:

 

  • Tap “Create New Group” in the welcome message.

  • Tap the “Menu” icon at the top left of the screen and select “Create new group”.

  • Tap the “Menu” icon > My Account > Groups > Create New Group.

 

Once selected, the “New group” page appears. Once in the “New group” page, you can setup your group.

 

  1. Tap the image circle to take or upload a group image (this image becomes your group image and appear beside it throughout the Emilon system). This field is not mandatory.

  2. Choose a group name. It can be anything you want. This step is mandatory. 

  3. Select who can post comments in the group chat (Only admins or everyone?).

  4. Select if the group is private or public (is admin approval required?)

  5. Select if the group will be visible in your account list (The account list allows people to join your listed groups without a specific invitation). 

  6. Select when "unofficial" messages are deleted. 

  7. Select who can mark posts “Official” (only admins or everyone?).

  8. Select if to open widgets for the group. This also incurs a monthly payment. 

  9. Once all of the above are selected, tap “Create Group”. 

 

Once complete, your new group appears on your home screen. So far, you are the only person in the group, but you can add others if you choose. 

Invite
Invite others to your group

A group can include any number of people or it could be yours alone. You can invite others, either from your contacts or with an invite link. People who do not yet have an account with Emilon will be asked to sign up first. 

 

  1. In your group page, tap “Add member” at the top right, below the top bar. If you have widgets enabled, it is next to the widget icon. 

  2. The system opens the “Group settings” page. Here you can change your group settings or invite new members to the group. 

  3. To invite a member from you contacts:

    1. Tap “Invite from contacts”.

    2. The system opens a list of your contacts, where you can search for and select members. 

    3. Tap “Invite to your group”, to invite the new members to the group. 

    4. Those members will receive a message invitation to join the group. 

  4. To invite a member using an invite link:

    1. Tap “Copy invite link” (the link is now be copied on your device)

    2. Paste the link to whoever you wish to invite. 

Another Account
Create another account

An account is an entity that can create and join groups. Your first account will likely just be you, and named after yourself (you can name an account anything). An organization might want its own account, such as a school, a factory, or a building project. This way, the organization can create different groups to fit its needs. 

 

  1. Tap the “Menu” icon at the top left of the screen and select “Create another account”.

  2. In the “New account” page, type a name for your new account. 

  3. Tap the “Create account” button. 

 

The new account contact details (in the profile page) will be identical to that of its creating account. You can change these details at any time in the settings. 

 

WARNING: Changing the contact phone number in the profile page might change the ownership of the account to the new number. It will only work on that number’s device. 

Desktop
Desktop log in

Emilon also works on the web and can be accessed from your desktop. Here’s how you log in on the web. 

 

  1. Enter the Emilon website at: www.emilongroups.com 

  2. Select the “Emilon Web” button at the top right of the screen. 

  3. You will be taken to the “Log in” page. Simply log in as usual. 

Group Settings and Options

Read what each element in the group settings and creation pages mean, and how to use them. The group settings page can be found in 2 ways:

 

  1. In any group page, admins will see the “Add member” icon on the top right of the chat window. This icon also leads to settings. 

  2. In your “My Account” dashboard (found in the main menu) under “My groups”, Select the edit icon on the relevant group.

Group Image
The Group Image

Each group is represented by a group image. You can add an image to a group in the “New Group” form or in the group settings form. You can also change the image at any time. 

 

To change or add an image:

 

  1. Tap the existing image or image placeholder. 

  2. The system will open your phone's image selection tool. 

  3. Select your image (you can also edit it if you like), and add. 

  4. The new image will appear at the top of the form. 

  5. Select the “Update Group” button at the bottom of the form to apply the new image. 

 

The new image will now appear beside your group.

The Group Name

Each group has a name. You cannot create a new group without giving it a name, and you can change the name at any time in the group settings. 

 

To change the group name:

 

  1. Select the group name field (under the group image). 

  2. Change the name (It can be whatever you like)

  3. Select the “Update Group” button at the bottom of the form to apply the new name.

 

Your new group name will now appear in the home and group pages. 

Invite others
Invite others to your group

A group can include any number of people or it could be yours alone. You can invite others, either from your contacts or with an invite link. People who do not yet have an account with Emilon will be asked to sign up first. 

 

  1. In your group page, tap “Add member” at the top right, below the top bar. If you have widgets enabled, it is next to the widget icon. 

  2. The system opens the “Group settings” page. Here you can change your group settings or invite new members to the group. 

  3. To invite a member from you contacts:

    1. Tap “Invite from contacts”.

    2. The system opens a list of your contacts, where you can search for and select members. 

    3. Tap “Invite to your group”, to invite the new members to the group. 

    4. Those members will receive a message invitation to join the group. 

  4. To invite a member using an invite link:

    1. Tap “Copy invite link” (the link is now be copied on your device)

    2. Paste the link to whoever you wish to invite.

Who can Post in the Group Chat

In some groups you might want a lively chat between members. In others, perhaps a simple “mailing list” or notification platform. Here you can make that happen. 

 

  1. Either in the “New Group” form (for new groups) or the “Group settings” page (for existing groups), under the group name field, find the first drop menu.
    It will either say: “Everyone can post comments in chat” or “Only admins can post comments in chat”, depending on what’s active at the moment. 

  2. Tap the drop menu bar to open the drop menu options and select the option you want (you can change this at any time)

  3. Scroll to the bottom of the “Group Settings” page and select the “Update Group” button. 

  4. The system will update the group’s posting privileges accordingly.

Private
Private and Open Groups

Emilon allows admins to choose who can join their groups. Although all invites are through invite links, Emilon allows admins to choose between open groups and private groups. 

 

Open groups - allow anyone to join them, either through an invite link or an account groups list. 

Closed groups - asks admins to approve any requests to join. 

 

  1. Either in the “New Group” form (for new groups) or the “Group settings” page (for existing groups), under the group name field, find the private group toggle. 

  2. Selecting the toggle on or off will change the group status to either “Everyone can join this group” or “This group is private. Admin approval required”. 

  3. Scroll to the bottom of the “Group Settings” page and select the “Update Group” button.

  4. The system will update the group’s joining rules.

The Account Group List

An account might have many groups. The account group list is a way for members of one group to find the other groups in your account and join them, without an invite link. This is great for open groups, or changing work groups, for example. 

 

The Account list toggle in the group settings lets you decide if your group will appear on this list (for anyone to find) or not. 

 

  1. Either in the “New Group” form (for new groups) or the “Group settings” page (for existing groups), under the group name field, find the “Show group in account list”  toggle.

  2. Selecting the toggle on or off will decide if the group is shown in the list (toggle on) or not shown in the list (toggle off). 

  3. Scroll to the bottom of the “Group Settings” page and select the “Update Group” button.

  4. The system will update your account group list.

Auto Delete
Automatic deletion of content

Some groups want to keep their data forever, while others would forget about it after a week. Since storage is never infinite, Emilon allows you to automatically delete unofficial messages over time (official messages remain unless manually deleted). 

 

To select when messages are deleted:

 

  1.  Either in the “New Group” form (for new groups) or the “Group settings” page (for existing groups), under the group name field, find the “Delete unofficial message drop menu”. 

  2. Select the menu to select an option:
    “Delete unofficial messages after a week”
    “Delete unofficial messages after a month”
    “Delete unofficial messages after a year”

  3. Scroll to the bottom of the “Group Settings” page and select the “Update Group” button.

  4. The system will update your group settings. 

Official Posts

In many groups, some messages are important and some less so. Some posts need to be found quickly, and others just idle chat. Emilon allows you to mark posts “Official” and then filter, or receive notifications, only for those posts. 

 

Here’s how you control who can mark posts official:

 

  1. Either in the “New Group” form (for new groups) or the “Group settings” page (for existing groups), under the group name field, find the “Official posts drop menu”. 

  2. Select the menu and choose an option:
    “Only admins can mark posts official”
    “Anyone can mark posts official”

  3. Scroll to the bottom of the “Group Settings” page and select the “Update Group” button.

  4. The system will update your group settings.

 

To mark a post “Official in your group chat:

 

  1. Find the “Bell icon” on your group chat message card (top right of the card). 

  2. Select the bell icon to make that post official (a full bell icon is official, an outlined icon is regular). 

 

To view only official messages in group chat:

 

  1. Find the “Filter menu” on the top left of your group chat. 

  2. Select the “Only official” option. 

  3. The chat will show only Official messages. 

  4. To view all messages, simply return to the filter menu and select “Show all”. 

 

To receive notifications only on official posts from a single group:

 

  1. In the “Home” page, find your group and tap the menu icon on the right (it’s a 3 dot menu). 

  2. In the menu that opens, select “Only official notifications”.

  3. That’s it. You will receive notifications only for “official” posts in that group.

Premium Groups

The power of Emilon comes from the ability to tailor every group by using widgets. Any account can create a group without widgets (non-premium) for free, however groups with widgets enabled (premium groups) make all the difference. 

 

Enabling widgets allows group Admins access to the “widget store” they can add any widgets they choose to their groups, such as calendars, task managers, and more. Premium groups do come with a monthly subscription fee. 

 

The Premium groups subscription fee only applies to the account creating the group. Any members invited to the group won’t have to pay a thing. 

 

Here’s how to activate widgets in your group (Premium):

 

  1. Either in the “New Group” form (for new groups) or the “Group settings” page (for existing groups), under the group name field, find the “Open group widgets toggle”. 

  2. Marking the toggle “On” will produce a pop-up message, to make sure you understand the subscription fee. 

  3. Select “Got it. Let’s Go” button to dismiss the pop-up.

  4. Scroll to the bottom of the “Group Settings” page and select the “Update Group” button.

Your Account

You are a unique user, you can create accounts, and your accounts create and can be members of groups. This structure allows you to have a personal account for friends and family, as well as an account for your business or organization.

First account
Moving
Creating your first account

You can create more than one account with Emilon, but we recommend using this feature sparingly. It works best for your personal user as well as an organization with many different groups. Too many accounts might make your life a little complicated. 

 

Here’s how you can create another account:

 

  1. Select the main menu icon on the top left of the screen.

  2. Once the menu has opened, select the “Create another account” option.

  3. The system will open the “new account” form page. 

  4. Choose a name for your new account by filling in the account name field. 

  5. Select the “Create Account” button at the bottom of the screen.

Moving between accounts

If you have more than one account, you can simply move between them from the main menu. 

 

Here’s how you move between accounts:

 

  1. Select the main menu icon on the top left of the screen.

  2. Once the menu is opened, you will see your account names at the bottom of the menu (after the Logout option). The current account is highlighted. 

  3. Select any account in the list to move your view to that account. 

The MY ACCOUNT page

Every account has an account management area. This area allows you to keep track of your groups, storage, and members. It’s also where you can find your receipts and manage your account admins. 

 

Here’s how you enter the MY ACCOUNT page:

 

  1. Select the main menu icon on the top left of the screen.

  2. Once the menu is open, select the ‘My Account’ option from the list. 

  3. The system will open your MY ACCOUNT zone.

The account calendar

All groups can include a calendar widget (even unpaid groups). Entering the calendar widget in any group will show events for that group only. The account calendar will show events from all the groups the account is registered to. You can always edit this in the calendar settings. 

 

Here’s how you can find the account calendar:

 

  1. Selecting the calendar icon on the top car will take you straight to the account calendar. 

  2. Another way to get to it is by selecting the main menu icon on the top left of the screen.

  3. Once the menu is open, select the ‘My Account’ option from the list.

  4. Once the system opens the ‘My Account’ zone, select the ‘Account calendar’ option.

My Group
My groups

In the ‘My Account’ zone you can always view a list of that account’s groups by selecting the ‘My Groups’ option. There you can create a new group, as well as edit or delete any group (you can also edit groups from the group page).  

 

Here’s how you get to the ‘My groups’ page:

 

  1. Select the main menu icon on the top left of the screen.

  2. Once the menu is open, select the ‘My Account’ option from the list.

  3. In the ‘My account’ zone, select the ‘My groups’ option.

  4. The system will open your account’s ‘My groups’ page.

Account storage

Every group in the account comes with a certain amount of free storage space for everything in that group. Storage is used to keep videos, images, text, and other widget data safe and ready to view. 

 

If groups pass the free storage limit, that amount will be shown as ‘Extra storage’ at the bottom of the page. This extra storage will require payment. To view all payments and fees, please visit:
http://www.emilongroups.com/fees-payments 

 

In the account storage area, you can see exactly how much storage each group is using, and how much extra storage (beyond the free amount) is being used. 

 

Here’s how you can find the ‘Account storage’ page:

 

  1. Select the main menu icon on the top left of the screen.

  2. Once the menu is open, select the ‘My Account’ option from the list.

  3. In the ‘My account’ zone, select the ‘Account storage’ option.

  4. The system will open your account’s ‘Account storage’ page.

Payments and Receipts

All payments taken through Emilon (usually monthly) can be seen in the ‘Payments & Receipts’ page in the ‘My account’ zone. Each payment will generate a receipt, and each receipt will appear here, where it can be downloaded, expanded, or minimized.  

 

Please note that payments are per account. If you have more than one account, that includes paid groups, you will have a payments and receipts page for each account separately.

 

 Here’s how you get to the ‘Payments & receipts’ page:

 

  1. Select the main menu icon on the top left of the screen.

  2. Once the menu is open, select the ‘My Account’ option from the list.

  3. In the ‘My account’ zone, select the ‘Payments & receipts’ option.

  4. The system will open your account’s ‘Payments & receipts’ page.

Account Admins
Other account admins

In some cases you might want others to help run your account. Account admins can view all of the account data, as well as create, delete, and edit groups. They have full access to the account and its settings. 

 

When responding within groups, account admins will appear as the account name, with their user name below. This way they can both reply officially as the account, while also as themselves. 

 

Account admins are different from Group admins. While group admins can view and edit details in a group, they cannot view or edit details within the account itself. Account admins can. 

 

Here’s where you can manage your account admins:

 

  1. Select the main menu icon on the top left of the screen.

  2. Once the menu is open, select the ‘My Account’ option from the list.

  3. At the bottom of the ‘My account’ page are your Existing admins. 

 

Every account has at least one admin (you). Inviting other admins will add them to the list. 

 

Here’s how you can invite other admins:

 

  1. Select the ‘Invite Account Admins’ option at the top of the Existing admins list. 

  2. The system will copy a link to your device. 

  3. Share that link with the account you wish to give Admin status to. 

  4. When the invited member follows the link, we will ask you if you’re ready to give them access. 

  5. Once access is given, the new admin will be added to your account. 

 

To remove an admin, simply select the ‘Menu’ icon beside their name, and select ‘Remove’.

To remove yourself from an account, simply select the ‘Menu’ icon beside your name and select ‘Leave account’.

Deleting an account

You can delete your account at any time in the Admin zone. Deleting your account will:

 

  • Delete all of its groups. 

  • Delete all of its data.

  • Delete all other accounts that have it as a sole admin. 

 

This means that if you delete your account, any groups, chats, widget data, images, and other media kept in its groups will be deleted. Members of those groups will no longer be able to access that data. 

 

Also, if you created other accounts, any account that has the account you are deleting as its sole admin will be deleted as well. 

 

Here’s what you need to do to delete an account:

 

  1. Select the main menu icon on the top left of the screen.

  2. Once the menu is open, select the ‘My Account’ option from the list.

  3. Select the ‘Delete this account’ option. 

 

Don’t worry, we will ask you if you’re sure, and make sure you know exactly which accounts are being deleted.

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